Is Using a Courier Really Better Than the Mail?
September 19, 2013
You have lots of courier service options in the GTA. You also have the option of using Canada Post, or “snail mail” as it’s been dubbed in the digital age.
We always tell our clients that we’re a faster, safer alternative to putting packages in the mail. But I recently read a blog that expressed our value better than I ever could—albeit, more angrily.
Shireen Jeejeebhoy writes for the Huffington Post and recently vented her frustration with Canada Post in a pithy blog called “Using Canada Post? Pray the Cheque Is Not In the Mail.” She had us with the title alone.
Jeejeebhoy was waiting for a book to be delivered and was frustrated when told by Canada Post there was no safe place to leave it.
“They decided not to deliver the hefty textbook I’d ordered from Indigo for my upcoming course because “there was no safe place” to leave it at my front door,” she wrote.
“Courier after courier has no trouble immediately spotting the safe place at my door to leave boxes more visible than the one-book package Canada Post was tasked with delivering.”
She added that she wrote a blog 7 years ago ranting about Canada post and still gets comments on it. It was called “Eyewitness Proof: Canada Post Does not Deliver Parcels.”
In the article she writes, “When I got one of these notices, I’d look at the date on it, think about where I was, then suddenly realise I was at home all that day. I’d puzzle over how I missed that distinctive courier/letter carrier/police knock on the door.”
“It happened over and over until I decided that Canada Post doesn’t actually deliver parcels that need signatures, only the notices.”
While these are the words of one angry customer, we can say that we make it our business to unsure safe and timely delivery to all of our customers, and will work with you if we miss the delivery.